What is a Circuit Reference Number (CRN)? - Support - Vodafone IE
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What is a Circuit Reference Number (CRN)?


What is my Circuit Reference Number?

What is my CRN?

A CRN (Circuit Reference Number) is a unique identifier for your Vodafone broadband account. A CRN is provided if you avail of our standalone broadband service which does not include a landline voice service. If you have a Voice and Broadband bundle from Vodafone then you will have a landline number rather than a CRN.

Where can I find it?

Your Vodafone CRN can be located in the following places:

  • On the front page of your Vodafone at Home bill.
  • On your Vodafone broadband completion email.
  • Log into your My Vodafone at Home online account and click on the My Details link.
  • Call us on 1907 to speak with one of our agents, please have your customer number to hand.
  • Visit the Vodafone Contact Hub page and start a live chat with one of our agents.

What can it be used for?

Your Vodafone CRN can be used to:

  • Register for your My Vodafone at Home online self-care account, see vodafone.ie/athomeselfcare
  • Validate your account using our telephone support service on Freephone 1907.

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