Why is my modem stuck at ‘Searching For Network’? - Support - Vodafone IE
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Why is my modem stuck at ‘Searching For Network’?


Try these troubleshooting tips.

Increase power to your USB ports

  • Windows 7: Click Start > Control Panel > Power Options > High Performance.
  • Windows Vista: Click Start > Control Panel > Power Options > High Performance.
  • Windows XP: Click Start > Control Panel > Power Options, and change the option under Power Schemes to Always On.

Restart modem software

  • Click File > Exit
  • Click Yes when prompted
  • Launch the software again

Uninstall and reinstall software and drivers (Windows 7)

  1. Go to Control Panel > System and Maintenance > System > Device Manager
  2. Click the Plus symbol beside dvd/cd rom drives, right click Huawei Modem and click Uninstall
  3. Click the Plus symbol beside modems, right click Huawei Modem and click Uninstall
  4. Click the Plus symbol beside Universal Serial Bus controllers, right click USB Mass Storage Device and click Uninstall
  5. Go to Start > Control Panel
  6. Click Uninstall a program or Programs and Features
  7. Scroll to the bottom of the list and select Vodafone Software by left clicking it
  8. Click Remove (above the list)
  9. Plug out the modem and restart the computer
  10. Plug the modem back in – a message should display saying ‘Found new hardware – installing device drivers – your new device is ready to use’
  11. If your install shield wizard does not appear, go to Start > My Computer, open the CD labelled Vodafone or VMC and then open Setup
  12. Complete the Vodafone Software reinstallation process

Uninstall and reinstall software and drivers (Windows Vista)

  1. Go to Control Panel > System and Maintenance > System > Device Manager
  2. Click the Plus symbol beside dvd/cd rom drives, right click Huawei Modem and click Uninstall
  3. Click the Plus symbol beside modems, right click Huawei Modem and click Uninstall
  4. Click the Plus symbol beside Universal Serial Bus controllers, right click USB Mass Storage Device and click Uninstall
  5. Go to Start > Control Panel
  6. Click Uninstall a program or Programs and Features
  7. Scroll to the bottom of the list and select Vodafone Software by left clicking it
  8. Click Remove (above the list)
  9. Plug out the modem and restart the computer
  10. Plug the modem back in – a message should display saying ‘Found new hardware – installing device drivers – your new device is ready to use’
  11. If your install shield wizard does not appear, go to Start > My Computer, open the CD labelled Vodafone or VMC and then open Setup
  12. Complete the Vodafone Software reinstallation process

Uninstall and reinstall software and drivers (Windows XP/2000)

  1. Go to Control Panel > System (If System does not appear, click Switch to Classic View in the top left of the window)
  2. Click Hardware then Device Manager
  3. Click the Plus symbol beside dvd/cd rom drives, right click Huawei Modem and click Uninstall
  4. Click the Plus symbol beside modems, right click Huawei Modem and click Uninstall
  5. Click the Plus symbol beside Universal Serial Bus controllers, right click USB Mass Storage Device and click Uninstall
  6. Go to Start > Control Panel
  7. Click Add or Remove Programs
  8. Scroll to the bottom of the list and select Vodafone Software by left clicking it
  9. Click Remove
  10. Plug out the modem and restart the computer
  11. Plug the modem back in – a message should display saying ‘Found new hardware – installing device drivers – your new device is ready to use’
  12. If your install shield wizard does not appear, go to Start > My Computer, open the CD labelled Vodafone or VMC and then open Setup
  13. Complete the Vodafone Software reinstallation process
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