Why have I received a bill after cancelling my phone?
This may be due to calls made since your previous bill was calculated which have only just reached our billing system. It may also include charges (or credits) against line rental which is paid a month in advance.
Can you explain my final bill?
When you cancel your Vodafone contract your last bill (called a 'termination bill') will cover all costs up to the day you leave Vodafone (line rental, calls, texts, data costs etc).
If you would like a copy of your final bill sent by post, please contact our chat team.