Who does the Network Satisfaction Guarantee apply to? - Support - Vodafone IE
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Who does the Network Satisfaction Guarantee apply to?


Network Satisfaction Guarantee applies to new Vodafone mobile customers within the first 30 days of their contract who join on or after 11th October 2016 to a 12 or 24 month mobile contract.

It does not apply to Pay as you go customers, existing Vodafone Pay as you go customers moving to bill pay, existing bill pay customers upgrading, customers connecting to a 30 day SIM only tariff, Mobile Broadband, Vodafone Home or TV customers.

Please note that if you joined Vodafone Bill Pay before 11th October 2016 you are not eligible for the Network Satisfaction Guarantee.

Our Network Crew dedicated team can assist you with any network coverage or connectivity query you may have. Freephone 1740 from any Vodafone mobile.

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