Online Billing Explained - Support - Vodafone IE
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Online Billing Explained


How do I opt into paperless billing?

To switch to paperless billing, simply log into My Vodafone and opt into paperless billing via the ‘choose how you receive your bill’ link.

 

Where can I view my bill online?

You can view your bill online via:

  1. My Vodafone App - iPhone customers can download from the iTunes Store and Android users from the Play Store. Login using your mobile number and password. Click the menu button on the left of the App home page and select ‘My bill’. Click ‘view bill summary’ and enter your pin. If you don’t know your pin please read this article.
  2. My Vodafone online - Login into your My Vodafone account using your mobile number and password. Select ‘My usage & bills’ and from the left hand navigation click ‘View my bill’ and enter your pin. If you don’t know your pin please read this article.

 

How will I know my online bill is ready so I can check it?

When your latest bill is available online, we will send you a notification text and email. Please ensure you have a valid email address recorded in your personal details on My Vodafone. You can check your email address here.

 

Can I print my bill?

Yes. To print your bill, follow these simple steps:

  • Login to My Vodafone
  • Select a bill and click View - you'll need the latest version of Adobe Reader
  • Roll over the bottom of the PDF bill to display more options
  • Click on the printer icon
  • Choose which pages you want to print and click Ok
  • Save a copy of your bill to your desktop and you can print it later

Please make sure that you have a printer setup and connected to your computer before you print your Vodafone bill.

 

How many bills are available to view on My Vodafone?

Bill pay customers can access their last 12 bills and 6 months of call details on My Vodafone.

 

Can I see my monthly call details online?

Login to My Vodafone to see your last 6 month's call details. You can also download a PDF version and print it later.

To view your call details go to ‘My usage & bills’ and select the bill you want to see call details for or ‘view usage since my last bill’.

 

What browsers can I analyse my bill in?

The following browsers are supported:

  • Firefox 26 and above
  • Chrome 31 and above
  • Safari 5-7
  • Internet Explorer 8-11

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