Don't panic, we've got some tips that will help you set up your online account
Switching networks to Vodafone
If you've just moved from another network your number might not be recognised on our systems. Make sure you're Vodafone SIM card has been activated and is working by making a call or sending a text message.
If you're returning to Vodafone then you will need to wait 24 hours for your details to register on our systems
New SIM card
When you join Vodafone you'll get a new SIM card for your device. Make sure it has been activated by making a call or sending a text message.
Alreday have an account?
If you already set up a Vodafone account and have forgotten your password, you can always get a password by following the steps outlined.
Trouble with your password?
When you set up a new account you will be asked to create a password. It must contain certain characters in order to keep your personal information safe. You'll be asked to enter it twice to make sure there are no mistakes. Remember - passwords are case sensitive so turn off CAPS locks.