The easiest way to check if your payment has been applied to your account is online:
Log into My Vodafone and within the ‘Usage & bills’ section check ‘your balance due’ to see if you payment has been applied. If you pay by Direct Debit you can see what date payment will be collected on your bill. If you have never accessed My Vodafone you can quickly register for My Vodafone here.
Please remember that any payment can take up to 5 working days to show on your account.
You can also dial 1907 to hear your outstanding balance via our automated phone service. Select option 1 to hear your balance.