Many subscribers share network connections: this is called a planning ratio. There are planning ratios on all Vodafone At Home broadband packages, which let us manage our networks efficiently and effectively.
Your download speed varies depending on the volume of traffic on your network when you're logged on. However, slow speed can happen for a number of reasons:
- A large number of people are sharing the available bandwidth with you
- The website you're does not have enough capacity for the number of visitors it is receiving
- The performance of your computer and wireless network may be slow
- The quality and length of your telephone line from the local telephone exchange may be slowing down your connection
You can get uncongested service, if you upgrade - free of charge - to our Enhanced Broadband (you must be in an exchange that allows this). We continue to roll out Enhanced Broadband over the country, allowing more exchanges and more uncongested service.