From receipt of your application form we expect the process to take up to 30 days in total, but don’t worry, there will be a project co-ordinator dedicated to you throughout. They will contact you to give you their contact details should you have any queries during the installation process The process will be conducted in 3 steps:
Step 1. Site Survey - Our site services engineers will call you within 3 days to arrange a site survey to ensure One Net Express will meet your technical requirements.
Step 2. Review - Your dedicated project co-ordinator will call you to review the details of your survey and confirm your requirements
Step 3. Set up and migration – our site services engineers will visit your site to set up, configure and test your Vodafone One Net desk phones and ensure you know how to use them.
Finally, your project co-coordinator will contact you to give you details on how to use One Net and provide you some handy tips on how to make the most of the service.